If you can’t find your questions here, please be the co-creator of this page and send them on our email candles@floralflames.co.uk
Firstly I need to know your wishes and you need to have your own photos. You can upload your picture on chosen single product page or alternatively you can send a high quality picture to me via email: candles@floralflames.co.uk with the name of the item (lantern/candle/decoration).
YOU MUST BE THE OWNER OF THE PICTURE (clearly state it in your email, please)
I will check the quality of your picture and will respond to you as fast as it is possible and confirm that you can now purchase the item.
Yes. With delivery option you’ll find space for delivery address (receiver address) and invoice address (your)
We need both addresses: one for the invoice details and in case of delivery issues, and second for the delivery of course.
Usually, the time of completing an order is 3-5 working days depends from item and season (not including delivery), but you can contact me to ask me whether a faster completion is possible.
Be aware that on Christmas time (the end of Oct to half of Dec) time for completing the order may take longer as well as delivery time.